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What to Expect on the First Appointment?

New patients info

Carolina Counseling Services – North Fayetteville Office – Fayetteville, NC:

Here’s What to Expect on the First Appointment


If you are holding on to negative feelings, especially from the difficult symptoms of an emotional condition, it is important to seek help from a qualified professional. If the thought of seeing a counselor causes you to cringe with fear, shame, and uncertainty, you might need help in taking the first step. It is unfortunate that despite the improving perception about emotional health, visiting a counseling/therapy facility is still not something that is generally looked upon with the compassion it deserves. Thus, you may feel apprehensive and would rather keep it to yourself.

Since seeking help is critical to feeling better and to ease the symptoms, it can be easier if you choose a homey, neutral and private facility. In North Carolina, Carolina Counseling Services – North Fayetteville Office – Fayetteville, NC is a highly regarded place to start. Here, it is easier to find the right-fit independently contracted counselor who can help you find the courage and hope you need. The therapists and staff contracted here will make sure that you are comfortable on your first visit. What can you expect when you come here for the first time?


Your Home Away from Home

There is a good reason why you are here – to feel good about yourself. Feeling scared, unsure and overwhelmed, you want a place of therapy that’s clean, comfortable and welcoming, and private, just like your home. Carolina Counseling Services – North Fayetteville Office is just like that – a home away from home.

Your comfort and peace are as important to you as it is to CCS, so you can overcome your uneasiness. To help you relax before your session, it would be ideal to come earlier. The extra time can help ease your nerves, while listening to soft music and basking in a reassuring environment. Feeling serene, you can better trust your therapist and be more open.


The Countdown: The Preliminaries

Arriving early can also give you the time to fill out the forms that your therapist needs. This will not take much of your time., Providing your personal information to your therapist is a necessary process.

When you book your appointment, you will be advised to bring your insurance card, identification card, or payment, if you are paying the fees yourself, deductibles, and/or copays in cash. Use the time to check if you brought these items.

At the appointment time, you will be invited by your therapist to enter the office. This is when you may hand over your identification and insurance card, or the cash that will cover the fees, deductibles or copays. The payment will be acknowledged with a receipt.


Achieving the Goals of the First Session

There is a greater chance that your first session will succeed if you know the main goals. Typically, the goal is to determine a correct diagnosis. This serves as the cornerstone of the counseling or therapy. Another goal is to decide if you and your counselor/therapist are the right fit for each other.

In most first sessions, the goals of the therapy/counseling are achieved using “talking” as an approach. You will be asked a lot of questions to collect vital data, particularly about your family history, medical record, and other related or relevant experiences. Good therapists or counselors will “leave no stone unturned” to see a good overall picture of what is causing/triggering your difficulties or contributing to your emotional condition.

For your part, your objective is to express your concerns and symptoms as clearly and accurately as possible. It is important to be honest with your answers – this is achieved when you trust your therapist. You can waste the session or let it be a productive one – the choice is yours.


Improving the Outcome with the Right Match and Trust

Making life a little better – one client at a time.” This is the CCS Credo that guides each one in the organization, especially the independently contracted therapists, in their every plan and action. The strategy is to match the right therapist or counselor to the client. What determines the right therapist for a client? The key isn’t only about having the right specialization or expertise, but also having the right qualities that will allow them to earn the client’s trust.

Trust is an important ingredient during the processes of diagnosis and treatment. If there is no chemistry between you, then the session will not work, nor can the goals be achieved. This is the reason why CCS will want you to decide toward the end of the first session, whether to continue with the same therapist in the next session or have another one. During the consultation, your therapist can equally assess if he/she can help you. That is, if your concern falls within the realm of their expertise.


Navigating Life Without Fear, Shame or Uncertainty

There is another world apart from holding on to negative emotions. You can bounce back from whatever is holding you back, causing you distress or keeping you in a hopeless state. Bouncing back starts now as you step on the threshold of Carolina Counseling Services – North Fayetteville Office – Fayetteville, NC.

This is where you can meet the right independently contracted therapist that is willing to journey with you toward emotional wellness. CCS – North Fayetteville Office – Fayetteville, NC believes that when the match is right, feeling better cannot be too far. Call today!

Counseling Information

How Do I Set Up my FIRST Appointment?

  • Call: 910-636-0011 (Fastest way to schedule)
  • Text: 910-308-3291 (Reply will be via phone)
  • Click here and use our Contact Form (You must include your phone number, because replies will only be made by telephone to ensure security/privacy)
  • Call or Text for your New Patient Appointment Anytime!
  • Appointment scheduling for NEW clients: Mon-Fri
  • Established/Standing Appointments are made directly with your therapist!
  • Referrals: MOST beneficiaries do NOT need a Referral!

Other Contact Info

If you have a compliment, concern or comments please contact:

Contact Management:
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If you need to speak specifically to the owner
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Carolina Counseling Services – North Fayetteville Office, Fayetteville, NC

422 McArthur Road, Suite 2
FayettevilleNC 28311

Our Mailing Address:

PO BOX 9909
Fayetteville, NC 28311

Choose your Therapist

  • Becky Clark, MSW, LCSW

    Specializes in: (Ages 18+) Anxiety, Depression, Individuals, Couples, Geriatrics, Criminal Justice, Stress Management, Loss and Grief related to death, disability, divorce, deployment, “empty nest”, retirement and other major life transitions
    Insurance: BCBS, Tricare, Medicare, and Cash

    Credit Cards: Visa, Mastercard, Discover and American Express

    Location: Fayetteville, NC